At Jazac Store, your satisfaction matters to us. If you’re not completely happy with your purchase, we’re here to help.

🔄 Returns

• Returns are accepted within 7–14 days of receiving your order (you can set exact days).
• Items must be unused, unworn, and in original packaging.
• Custom, handmade, or personalized items may not be eligible for return (unless damaged or defective).
• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

💰 Refunds

• Once your return is received and inspected, we’ll notify you by email.
• Approved refunds will be processed to your original payment method within 5–10 business days.
• Shipping costs are non-refundable.

📦 Exchanges

• Exchanges are subject to product availability.
• If the requested item is out of stock, we will issue a refund instead.

⚠️ Non-Returnable Items

• Gift cards and digital products
• Sale/clearance items (optional — you decide)
• Customized or made-to-order pieces

📝 How to Request a Return

1. Contact us at support@jazacstore.com with your order number and reason for return.
2. Our team will provide return instructions.
3. Pack the item securely and ship it to the address provided.